At Adam Advani, we focus on quality and customer satisfaction. If you are not satisfied with your purchase, we offer a simple return and exchange process.
1. Return & Exchange Time
You can request a return or exchange within 7 days of receiving your order.
2. Product Condition
To be eligible for return or exchange:
- Product must be unused
- Product must be in original condition
- Product must be in original packaging
We do not accept returns for used or damaged items (unless received damaged).
3. Refund Policy
- Refund is only available if the product is defective or damaged
- For other cases, we offer exchange only
- Refund will be processed after product inspection
4. Exchange Policy
- You can exchange your product for another item
- If there is a price difference, you will need to pay or receive the balance amount
5. Delivery Charges
- Delivery charges are non-refundable
- Return shipping cost will be paid by the customer (except for damaged items)
6. Damaged or Wrong Product
If you receive a damaged or wrong item:
- Contact us within 48 hours
- Share product images as proof
- We will arrange replacement at no extra cost
7. How to Request Return or Exchange
To start a return or exchange:
- Contact us via WhatsApp or email
- Share your order number and issue
- Our team will guide you with the next steps
8. Contact Us
If you have any questions, feel free to contact us anytime.
0335 6699996